Business Value of IT
How organizations create business value from information technology investments and capabilities.
Kuwait University · College of Business Administration
Assistant Professor of Information Systems
Researching business value of IT, IT governance, digital platforms, e-government, and digital transformation.

Available forSpeaking, Workshops, Consulting, Conferences and Research Collaboration
Email an invitationAssistant Professor of Information Systems at Kuwait University, researching how organizations create business value from information technology — with interests in IT governance, digital platforms, e-government, and digital transformation.
His teaching and research methods training include qualitative comparative analysis (QCA). His academic leadership includes serving as Head of the Consulting and Training Office at the College of Business Administration, and as a founding executive committee member and Secretary of the AIS GCC Chapter. He holds a Ph.D. in Information Systems and an MBA from the Robert H. Smith School of Business, University of Maryland, and a B.Sc. in Computer Engineering from Kuwait University — and before academia spent six years as a network and telecommunications engineer at the Kuwait National Petroleum Company.
How organizations create business value from information technology investments and capabilities.
How IT management, reporting structures, and IT-business alignment shape organizational performance.
Pricing, promotions, and customer loyalty in online two-sided and multi-sided platforms.
E-government service quality, citizen satisfaction, and trust in government.
The capabilities that lead to transformational results, including in healthcare organizations.
Price discounts, promotions, and buyer behavior on digital platforms.
Robert H. Smith School of Business, University of Maryland, College Park
Dissertation: “A Configurational Approach to Examining the Influence of Information Technology Management and Governance on Organization Performance.” Chair: Sunil Mithas.
Robert H. Smith School of Business, University of Maryland, College Park
Kuwait University
Course developmentContributed to course development and curriculum enhancement through the design and revision of course content, structure, and delivery approaches for Business Information and Technology; Enterprise Architecture, Systems and Technologies; Human Computer Interaction; and Web Application Development.
Two virtual sessions (six teaching hours) on Configurational View and Qualitative Comparative Analysis for the Ph.D. course Computational Methods in Information Systems Research.
Healthcare Information Systems (graduate level) and Healthcare Information Technology (undergraduate level).
College of Business Administration, Kuwait University
College of Business Administration, Kuwait University
First Scientific Forum on Information from an Integrated Perspective, College of Social Sciences, Kuwait University
College of Business Administration, Kuwait University
1st Saudi Conference on Information Systems, King Fahd University of Petroleum and Minerals, Dhahran, Saudi Arabia
College of Business Administration, Kuwait University
Two-day workshop
Management Development Institute, Gurgaon, India
Four-day virtual workshop co-led with Sunil Mithas
Association for Information Systems (AIS) GCC Chapter
2nd Saudi Conference on Information Systems — Track 7: IS in the GCC Region: Challenges and Opportunities
GCC Information Systems Symposium, Carnegie Mellon University in Qatar
papers reviewed for Information Systems journals and conferences
College of Business Administration, Kuwait University
Also a member and convener of several department-level committees.
17:54Kuwait TV, News ChannelOn artificial intelligence
26 March 2025 · Watch
Tharwa PodcastOn the growth of digital businesses
23 June 2022 · WatchOn the digital economy
Kuwait TV, Channel 1On the digital economy
18 August 2021 · WatchLectures on business models.
Discussion of academic and professional experiences with Kuwait University faculty.
Evaluated projects from 102 high school students from Kuwait, the UAE, and Qatar.
Guidance for 12th-grade students.
Organized by the Kuwait University Student Union and the Student Association of CBA.
College of Business Administration, Kuwait University · Office B-2-1022 (CBA South)
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